Move waitlisted families to enrolled clients.

Hi [Family Name],

Thank you for reaching out to [Practice Name]. We've added you to our waitlist and wanted to give you a clear picture of next steps.

Here's what to expect:
• Our typical wait time is currently [X weeks/months]
• You'll hear from us as soon as a spot opens for [Child's Name]
• In the meantime, we're happy to answer any questions

While you wait, here are a few things you can do to prepare:
1. Gather any existing evaluations or school records
2. Contact your insurance to confirm ABA benefits (policy # [X], group # [X])
3. Download our intake packet here: [link]

We look forward to working with your family.

Warm regards,
[Your Name]
[Practice Name] | [Phone]

Hi [Family Name],

We wanted to check in and share a few resources that families on our waitlist have found helpful:

📚 Understanding ABA therapy: [link to your blog or resource]
📋 What to expect in your child's first session: [link]
🎓 Parent training overview: [link]

A few quick reminders:
• If your insurance or contact information changes, please let us know
• If [Child's Name]'s needs or diagnosis change, reach out - it may affect prioritization
• You can always call us at [phone] with questions

We're thinking of your family and look forward to getting started.

[Your Name]

Hi [Family Name],

Just a quick note to let you know you're still on our list and we haven't forgotten about you.

Current waitlist update:
• Your approximate position: [#X on our list]
• Estimated wait: [X more weeks/months]

If anything has changed for your family - new insurance, moved, or a change in your child's situation - please reply and let us know.

We also wanted to mention: [One genuine practice update - new staff member, new insurance accepted, expanded hours, etc.]

Thank you for your patience. We know waiting is hard.

[Your Name]

Hi [Family Name],

Great news - we have an opening that's a good match for [Child's Name].

To hold this spot, we need to hear back from you within [48/72] hours.

Next steps:
1. Reply to confirm your interest
2. We'll schedule your intake appointment (typically [X] minutes)
3. Please bring: insurance cards, prior evaluation reports, and completed intake forms

Your scheduled intake would be: [Date options or link to schedule]

If this timing doesn't work, we completely understand - just let us know and we'll keep you on the list.

Looking forward to meeting your family.

[Your Name]
[Practice Name] | [Phone]

Hi [Family Name],

I wanted to follow up on my previous note about an available spot for [Child's Name].

We want to make sure this is still a good fit for your family. If you're still interested, please reply or call us at [phone] today - we need to offer the spot to the next family by [date/time].

If your needs have changed or you've found another provider, no hard feelings at all - just let us know and we can remove you from the list.

We hope to hear from you soon.

[Your Name]