How we protect the data trusted to Higglo.

Information we collect

We only collect the details we need to operate our studio, complete requested work, and communicate effectively with prospective or active partners.

Information you provide

Contact form submissions, newsletter signups, event registrations, and direct emails typically include your name, company, role, and project context. We use this information to respond to inbound requests and build engagement roadmaps.

Transactional and collaboration data

When you become a client we capture account, billing, and project information needed to deliver services, manage access to shared workspaces, and meet compliance requirements.

Usage information

Like most digital organizations, we log basic device data, IP addresses, inferred location, and on-site behavior to understand how visitors interact with higglo.io and to keep the site secure.

Cookies and similar technologies

We use cookies and similar technologies for session continuity, site performance, analytics, and marketing attribution. Google Analytics, Google Tag Manager, Vercel Analytics, Vercel Speed Insights, and Leadsy may collect usage, device, referral, and interaction data automatically when you visit the site.

How we use information

Every piece of data we store serves a specific operational purpose. We do not sell personal information, and we limit internal access on a need-to-know basis.

Client communications

Responding to inquiries, scheduling conversations, and sharing proposals, statements of work, and project updates.

Service delivery

Providing access to shared project tools, fulfilling contractual obligations, invoicing, and coordinating partner support.

Improving our site & services

Reviewing usage trends to improve content, understand conversions, troubleshoot issues, and protect higglo.io from abuse.

Legal compliance

Maintaining records required for audits, tax filings, and other regulatory obligations.

When we share data

We work with a limited set of trusted processors who assist with scheduling, analytics, recruiting, finance, or collaboration. Each third party is bound by confidentiality and data protection obligations.

Service providers

Examples include our scheduling platform (Cal.com), Google Analytics and Google Tag Manager, Vercel Analytics and Speed Insights, Leadsy, secure file storage, and payment or accounting software.

Integrated tools you authorize

When you invite Higglo to shared workspaces or provide access to product analytics, we process the data solely to deliver the agreed services.

Legal or security requirements

We may disclose information if required by law or to protect the rights, property, or safety of our team, clients, or partners.

Retention, security & international transfers

We keep records only for as long as necessary to fulfill the purposes outlined above or to meet legal obligations. Access to systems is limited by role, protected with MFA, and reviewed routinely. Because we partner with teams globally, data may be processed in the United States or other jurisdictions with comparable safeguards.

Your choices & rights

Depending on your location, you may have the right to access, correct, export, delete, or restrict certain uses of your personal information.

Requests

Email privacy@higglo.io with the details of your request and the data you would like us to review. We will verify identity before sharing records.

Marketing preferences

Every email we send includes an unsubscribe link. You can also reply directly and ask to be removed from future outreach.

Cookies and analytics

Use browser privacy controls, tracking protection, private browsing, or supported opt-out extensions to limit cookies and analytics. Core site functionality will remain available.