The funnel has four stages, not one
Many founders think of the ABA marketing funnel as a single path. It’s not. It’s a series of stages - each critical to converting prospects into enrolled clients. Understanding these stages can help you optimize your marketing efforts.
Stage 1: Discovery (visit) - SEO, GEO, local pack, ads
The first stage is where potential clients discover your clinic. This can happen through several channels: organic search (SEO), geographic targeting (GEO), the local pack on search engines, and paid advertisements. Each channel has its strengths.
SEO: Optimize your website for relevant keywords. For ABA services, focus on terms like "ABA therapy near me" or "autism treatment".
GEO: Use location-based strategies to target your ideal clientele. Consider how your service area aligns with your marketing efforts.
Local pack: Ensure your Google My Business listing is optimized. This boosts your visibility in local searches.
Ads: Invest in targeted ad campaigns. Google Ads can help you reach potential clients actively searching for ABA services.
Stage 2: Form start - page, hero, trust signals
Once a visitor lands on your site, the next step is to get them to start filling out a form. This is where your landing page design plays a crucial role. Here are the key elements:
Page structure: Keep it simple. A clean layout with clear navigation helps guide users.
Hero section: Use a compelling headline and a strong call-to-action (CTA). This is your first chance to engage.
Trust signals: Include testimonials, certifications, or partnerships. These elements build credibility and encourage form completion.
Stage 3: Form submit - field count, payer questions, friction
Now that the visitor is ready to fill out the form, ensure that it’s as user-friendly as possible. Consider the following:
Field count: Limit the number of fields. The more fields, the more friction. Aim for essential information only.
Payer questions: If applicable, ask about insurance or payment methods upfront. This can save time later in the process.
Friction: Minimize barriers. If a question feels unnecessary, consider removing it. User experience is key.
Stage 4: Submit → consult - the response-time SLA
After submission, the clock starts ticking. Your response time can make or break the potential relationship. Establish a Service Level Agreement (SLA) for response times:
Immediate response: Acknowledge form submission with an automated email.
Consultation scheduling: Aim to follow up within 24 hours. Quick responses show you value the prospect's time.
