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Open role · Full-time · Remote

UX Researcher

Bring rigorous, evidence-based research into how caregivers, referral partners, and care teams discover, evaluate, and convert on behavioral-health service pages and intake flows.

RemoteFull-time

What you'll own

The work day to day.

  • Plan and conduct qualitative and quantitative research (interviews, usability tests, surveys, card sorts) with caregivers and other users navigating high-stakes, high-trust care decisions
  • Partner with CRO, UX/design, and web development teams to identify friction points in service pages, intake forms, and decision moments
  • Translate research findings into clear, actionable insights and recommendations for design and conversion experiments
  • Synthesize behavioral and analytics data alongside qualitative findings to build a fuller picture of user journeys
  • Present research findings to cross-functional stakeholders and help prioritize the roadmap based on evidence
  • Maintain a repository of research insights, personas, and journey maps that can be reused across client engagements
About Higglo

A remote-first studio, built for depth.

We're a small, senior team helping ABA and behavioral health brands build integrated growth systems - SEO, GEO, CRO, UX, web, and digital PR - that move real pipeline. Remote-first, async-by-default, ownership-driven.

Other open roles

More ways to join the team.

01

UI/UX Designer

Help shape the intake and conversion experiences we build for ABA and behavioral health organizations.

RemoteFull-time
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02

Web Designer

Help shape and build the trust-grade websites and marketing pages that our behavioral-health clients rely on to turn visitors into booked consultations.

RemoteFull-time
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03

Graphic Designer

Help bring our client work and internal brand to life across web, digital PR, and marketing surfaces.

RemoteFull-time
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04

Video Editor

Help bring our clients' stories, campaigns, and digital PR efforts to life through polished, high-performing video content.

RemoteFull-time
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Ready to apply?

Send us what you're proud of.

LinkedIn, portfolio, case studies, writing - whatever best shows how you think. We review every application and reply to every candidate.