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Open role · Full-time · Remote

Key Account Manager

Own the client relationship side of Higglo's growth engine - acting as the main point of contact for a portfolio of ABA and behavioral health accounts, keeping them engaged, informed, and growing with us.

RemoteFull-time

What you'll own

The work day to day.

  • Own a portfolio of key client accounts, serving as their primary point of contact for strategy, reporting, and day-to-day questions
  • Build strong, trust-based relationships with client stakeholders, including clinical operations and marketing leadership
  • Coordinate internally across SEO, GEO, CRO, UX, and web development teams to ensure each account's roadmap is delivered on time and aligned to agreed goals
  • Track account health, retention risk, and growth opportunities, and proactively flag issues before they escalate
  • Lead regular account reviews and reporting sessions, translating performance data into clear, plain-language updates for clients
  • Identify and pursue upsell and expansion opportunities within existing accounts
About Higglo

A remote-first studio, built for depth.

We're a small, senior team helping ABA and behavioral health brands build integrated growth systems - SEO, GEO, CRO, UX, web, and digital PR - that move real pipeline. Remote-first, async-by-default, ownership-driven.

Other open roles

More ways to join the team.

01

Client Success Manager

Own the day-to-day relationship with our behavioral-health clients, making sure the value of Higglo's integrated growth engine is visible, understood, and continuously reinforced.

RemoteFull-time
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02

Account Coordinator

Support our client services team in keeping campaigns, communications, and deliverables running smoothly across accounts.

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03

Operations Manager

Bring structure and rigor to how our team delivers work across SEO, GEO, CRO, UX, web development, and digital PR, ensuring client roadmaps stay on track, cross-functional handoffs are clean, and delivery scales as we grow.

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04

Recruiter

Help us find and hire the specialists who keep Higglo's growth engine running - across search, conversion, design, and engineering disciplines.

RemoteFull-time
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Ready to apply?

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LinkedIn, portfolio, case studies, writing - whatever best shows how you think. We review every application and reply to every candidate.