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Open role · Full-time · Remote

Client Success Manager

Own the day-to-day relationship with our behavioral-health clients, making sure the value of Higglo's integrated growth engine is visible, understood, and continuously reinforced.

RemoteFull-time

What you'll own

The work day to day.

  • Serve as the primary point of contact for a portfolio of client accounts, building trusted relationships with owners and operators of ABA and behavioral-health practices
  • Lead regular check-ins and business reviews to report on progress against pipeline and inquiry goals, translating performance data into clear, actionable narratives
  • Coordinate internally across SEO, GEO, PR, CRO, UX, and web development teams to ensure client priorities are reflected in the roadmap and delivered on schedule
  • Identify risk signals early, such as flat performance or disengagement, and put together plans to protect retention
  • Spot opportunities to expand scope or introduce additional disciplines based on a client's evolving needs
  • Maintain accurate account documentation, timelines, and success metrics across all active clients
About Higglo

A remote-first studio, built for depth.

We're a small, senior team helping ABA and behavioral health brands build integrated growth systems - SEO, GEO, CRO, UX, web, and digital PR - that move real pipeline. Remote-first, async-by-default, ownership-driven.

Other open roles

More ways to join the team.

01

Account Coordinator

Support our client services team in keeping campaigns, communications, and deliverables running smoothly across accounts.

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02

Operations Manager

Bring structure and rigor to how our team delivers work across SEO, GEO, CRO, UX, web development, and digital PR, ensuring client roadmaps stay on track, cross-functional handoffs are clean, and delivery scales as we grow.

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03

Recruiter

Help us find and hire the specialists who keep Higglo's growth engine running - across search, conversion, design, and engineering disciplines.

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Ready to apply?

Send us what you're proud of.

LinkedIn, portfolio, case studies, writing - whatever best shows how you think. We review every application and reply to every candidate.