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Open role · Full-time · Remote

Review & Reputation Manager

Own and grow the online reputation of Higglo's ABA and behavioral-health clients across review platforms, search, and AI-driven answer engines.

RemoteFull-time

What you'll own

The work day to day.

  • Build and manage review generation programs across platforms such as Google, Clutch, G2, and industry-specific sites like ABA Rank
  • Monitor, respond to, and escalate reviews and reputation mentions across owned and third-party platforms
  • Partner with client success and marketing teams to translate strong service delivery into verified, high-quality reviews
  • Track reputation metrics (review volume, star ratings, sentiment, response times) and report on trends to internal and client stakeholders
  • Develop processes to identify and resolve negative feedback quickly, coordinating with clinical and operations teams where needed
  • Support integration of reputation signals into broader GEO and SEO efforts, ensuring consistent trust signals across Google and AI answer engines
About Higglo

A remote-first studio, built for depth.

We're a small, senior team helping ABA and behavioral health brands build integrated growth systems - SEO, GEO, CRO, UX, web, and digital PR - that move real pipeline. Remote-first, async-by-default, ownership-driven.

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